Valid Prescription Required
Please be sure you have a valid, unexpired contact lens prescription before submitting your order. We will require you to upload it prior to shipment. Keep in mind that glasses and contact lens prescriptions can be different, so you should ensure that you have been fitted for contact lens during your last eye examination. If you are not sure, email us at email@example.com or your eye care provider to help!
If necessary, you give us consent to contact your eye care provider to verify your prescription and any other necessary information.
Color and Product Description
We have made every effort to display the colours of our products as accurately as possible on our website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of the colour will be accurate.
Deliveries will be as soon as possible to the address on your order and are "best effort" based. Subject to delays outside our control, the overall delivery period will not exceed 30 days.
Your wait time depends on your lens type. Some products are in stock, and others (including toric/astigmatism and multifocal lenses) are custom orders through the manufacturer. You will be notified of any products on back order.
Returns & Exchanges
All sales are final and cannot be returned or exchanged. In the event of a prescription change approved by a doctor, an exchange will be considered for boxes of contact lenses within 14 days of delivery. For more details, refer to our full Return Policy.
Payments & Promotions
We accept the following forms of payment: Visa, Mastercard or Amex. Payments can be made online or by phone. If using a coupon code, please note that only one coupon code can be used per order and cannot be combined with any other offers. Promotions are subject to change without notice and we reserve the right to cancel any orders deemed fraudulent.